Terms

GENERAL TERMS AND CONDITIONS OF SALE – CLIENTS BEAU NUAGE UK LTD

ARTICLE 1 – ENFORCEMENT SCOPE

Website http://www.beau-nuage.com is published by Beau Nuage UK LTD whose registered office is located at 30 Aldwych, Entrepreneurship Institute, London, United Kingdom, WC2B 4BG. These general terms and conditions of sale are, in accordance with British Law, the sole basis of commercial relationship between the parties. They define the conditions under which the simplified joint stock company "Beau Nuage" (referred to as "Beau Nuage") provides non-professional purchasers ("Purchaser"), making it the application via the website http://www.beau-nuage.com (referred to as "Beau Nuage Website") the following products: umbrellas, covers and accessories brand "Beau Nuage" (referred to as "Products" or "Product"). They regulate all the purchase terms, payment, shipping, delivery and withdrawal. According to the regulations, the Supplier reserves the right to modify these Terms subsequently provided to keep all earlier versions of these Terms. In case of dispute, the Terms in effect at the date of the order will be taken into account.

ARTICLE 2 – PURCHASE TERMS

2.1 - All prices of the products available for sale on Beau Nuage Website are in GBP including VAT, excluding delivery costs. VAT accounted for in the calculation of these prices is the one applicable on the day of the order. 2.2 - Beau Nuage reserves the right to change prices without notice. 2.3 - Products remain Beau Nuage property until Beau Nuage receives full payment.

ARTICLE 3 – PAYMENT

3.1 - Payment of any order by the Purchaser made online is by payment card.

3.2 - All card payment transactions are made directly with Stripe Payment service, an online secure payment specialist. During the transaction, the information given by the Purchaser is encrypted between the computer where the transaction is made and Stripe Payment service via the TLD technology. Beau Nuage thus never accesses the bank details of the Purchaser.

ARTICLE 4 – SHIPPING TERMS

4.1 - Any rules relating to products availability are provided to the Purchaser at the time of the order. In the event of product unavailability after ordering, Beau Nuage is committed to inform by email the Purchaser as soon as possible. The Purchaser will then be refunded his order payment amount on the card he used within 5 working days after registration of the order.

4.2 - Beau Nuage will process all orders within two days following order. It will be sent to the shipping address given by the Purchaser. For a shipping address in the UK, the delivery will take between 3 and 5 days, and will be managed by the service UK Post. For a shipping address in another destination, the delivery will take between 5 and 10 days, and will be managed by DHL Express service.

4.3 - Delivery times are indicative.

4.4 - Participation of the Purchaser to order delivery costs will be calculated based on the order’s weight and the shipping address geographical area.

ARTICLE 5 – TERMS OF WITHDRAWAL

5.1 - In accordance with the Consumer Contracts Regulations 2013, the Purchaser has a period of 14 full calendar days, from the receipt of the products ordered, to exercise his withdrawal right (ordered products exchange, or order refund).

5.2 – He must return by post and in the original packaging the delivered product or products and insert in the package the following information: Last name and first name; Complete Shipping Address; Email used for purchase; Designation and amount of returned products; Beau Nuage Website on which the purchase was made; Reason of product return; Request for exchange or refund. The address to which they should send the package is: 30 Aldwych, Entrepreneurship Institute, London, United Kingdom, WC2B 4BG.

5.3 - Beau Nuage will exchange or refund as soon as possible and at the latest within 14 days following the exercise of the right of withdrawal by a proof of return of the product or following a Beau Nuage warehouse parcel reception receipt.

ARTICLE 6 – DATA PROTECTION

6.1 - Beau Nuage agrees not to disclose the information provided by Purchaser when ordering from one of the Beau Nuage Website or by visitor of one of the Beau Nuage Website.

ARTICLE 7 – INTELLECTUAL PROPERTY

The Beau Nuage Website is the property of Beau Nuage, owner of the intellectual property rights. It is prohibited to copy or reuse all or part of its content, except for personal use.

ARTICLE 8 – FORCE MAJEURE

Responsibility for Beau Nuage cannot be valid if the non-performance or delay in performing any of its obligations described in these Terms arises from a force majeure. As such, force majeure means any external, unforeseeable and irresistible.

ARTICLE 9 – TERMS PERSISTENCE IF CLAUSE NULLITY AND NON WAIVER

If one or more clauses of these Terms is held invalid or declared as such under any law, regulation or following a final decision of a competent court, other clauses shall remain in full force and scope and the invalid clause shall be replaced by the nearest valid stipulation to obtain the desired result by the parties. The failure of either party not to claim a breach by the other party to any obligations contained in these shall be construed in the future as a waiver of the concerned obligation.

ARTICLE 10 - JURISDICTION

Any dispute concerning the interpretation and enforcement of these Terms is subject to Common law.

Beau Nuage eco-friendly umbrella

A BEAU NUAGE IS AN-ECO FRIENDLY UMBRELLA

Beau Nuage  patented absorbent cover

COMPLETE WITH AN ABSORBENT COVER

Beau Nuage innovative foldable umbrella with patented absorbent cover

ALLOWING YOU TO ALWAYS KEEP IT DRY!

TAILLE ET DIMENSIONS

THE QUESTIONS THAT EVERYONE IS ASKING

  • The Beau Nuage absorbent cover absorbs the raindrops and hold them with a patented three-layers technology. The inner "absorption" layer is composed of a microfiber fabric able to retain up to 200 times its weight in water.  There is an intermediate layer under the inner one. This layer is made of a water repellent fabric and has a dual function : not only does it enable the outer layer to stay dry by preventing the rain drops from coming through, it also attracts the water towards the microfiber layer in order to ventilate it and dry it effectively. Lastly, the outer layer is a thick umbrella fabric (200threads/in2) with a Teflon® covering which makes it waterproof. It thus prevents raindrops from leaking. In short, you can put your Beau Nuage umbrella into a bag or a pocket and keep it dry!

  • Yes, the Beau Nuage umbrella is eco-friendly! As of September 2020, we have decided to go the extra mile for the environment by designing all the canvases of our umbrellas and covers from recycled plastic bottles. The rPET® material we use is certified by the international organization Control Union. This assures you that your next Beau Nuage umbrella and its cover will have given a second life to a plastic bottle that would otherwise have polluted a beach or an ocean somewhere in the world. In addition to this step, from the start, we have taken measures to protect the environment. For example, the protection of and access to safe drinking water is crucial for a healthy planet. This is why we are very happy to be partners of the Solidarités International association, which has been fighting for more than 35 years for access to drinking water for all. Since June 2019, we donate to this association for each cloudy product ordered on our site. Each product ordered represents an average of 12 hours of access to drinking water for a household! In addition, we eliminate waste by donating all of our unusable Beau Nuage to the Nice Foundation. There, they are sorted by people in professional reintegration and volunteers. The overly damaged umbrellas are then recycled, to minimize the damage to our planet.

  • Yes it is! A Beau Nuage umbrella is inseperable from its cover and the other way around. Even Le Gentleman has its own absorbent cover that enables you to carry it over the shoulder! If you ever spot a Beau Nuage without its cover, contact us quickly…

  • The Beau Nuage umbrellas are built with innovating materials, both flexible and robust. These materials make our umbrellas more resistant and enjoyable than any others. The shaft is made of aluminium and steel so that it is not too heavy (only steel) nor too fragile (only aluminium). Likewise, the ribs of our umbrellas are made of flexible materials, like fiberglass, but very strong, stainless ones for the junction between the ribs, where we favoured nickel for its strength and aesthetic. Our canopies have 200 threads/in2 and are thicker than average (180 threads/in2) and the ribs and canopies are both handmade. Last but not least, our unique Beau Nuage cover, unique, allows you to know where your umbrella is at all times since you can always keep it in your bag ! In that way, the Beau Nuage umbrellas last much longer than others!

  • As of September 2020, all the canvases of our umbrellas are made out of recycled plastic bottles.  The rPET® material we use is certified by the international organisation Control Union. This assures you that your next Beau Nuage umbrella and its cover will have given a second life to a plastic bottle which would otherwise have polluted a beach or an ocean somewhere in the world. 

  • It depends! Le Mini and L’Original have a manual opening whereas L’Automatique and Le Gentleman have an automatic opening. Better still, the aptly named L'Automatique also has an automatic closing. The automation is a wonderful feature that allows you to open and close your umbrella iwith the most ease. But to be of good quality, like the Beau Nuage Automatique, this technology requires a stiff spring. It is thus primarily suitable for the robust and larger umbrellas, like Le Gentleman. That’s why we’ve favoured excellent quality manual openings for Le Mini and L’Original so that these two umbrellas are compact and easy to carry.

  • As we said previously, the Beau Nuage cover is able to retain up to 200 times its weight in water. Nevertheless, we advise you to thoroughly dry the umbrella before placing it back in its absorbent cover. It is recommended that you turn the cover inside out and leave the umbrella open to facilitate drying.

  • After heavy rain, we advise you to let your Beau Nuage cover and umbrella dry at home, like any other accessory subjected to rain. It will prevent any corrosion of your umbrella. If your absorbent cover is dirty, you can wash it, either by hand or in the washing machine, in delicate mode and at 30°C, without softener. Lastly, if your umbrella is wrinkled, you can iron it to make it look as good as new! To do so, you only need to open it and gently apply the steam for the iron on each parts of the canopy, one by one.

  • The technique for opening your Beau Nuage depends entirely on the model you have purchased! Did you choose l'Original? To open it, all you have to do is slide the mast upwards until it stops, without pressing the button. To close it, press the button then retract the mast by hand by pressing on the top of the umbrella. Have you selected le Mini? To open it, simply slide the mast until it stops. To close it, you just have to do the opposite. For l'Automatique, just press the button to open it. To close it, you must also press the button then retract the mast by hand, pushing on the top of the umbrella. Finally, for our majestic Gentleman, all you have to do is press the button to open it. However, it is closed manually. Store it in its absorbent cover head first so that you can take it out by holding it by the handle. For all models, after use, it is advisable to turn the absorbent cover over and leave the umbrella open to facilitate drying! 

1 product ordered = 12h of access to clean drinking water.
Have your umbrella delivered in under 5 working days
If you have any questions, feel free to visit our rainy help centre